Business Analyst

HEREDIA, HEREDIA



This Operations based role will center on the support of the Global Managed Security Services (MSS), IBM Security Business Unit. MSS is a growing, fast-paced organization that requires a sense of urgency for deliverables as well as a desire to constantly exceed customer expectations. The role will require the design, implementation and management of various business processes on a global level. The focus will include delegated transactional custom pricing via the Request for Service (RFS) process, financial risk management for non-standard terms and conditions required by customers, business case development for business standardization of new offerings/alliances ensuring the methodologies, models, and tools are compliant with the offering business case as well as the current pricing delegation and tool certification requirements from ITS/GTS, process development/management, solution design and delivery support, and business controls. The role will require interaction with various aspects of MSS including Finance, Sales, Deployment, and Delivery. The delivery of presentations and development of global communications will also be required. The ability to work in a team and matrix-managed environment as well as on global or multi-geography-based projects is critical to the success of this position. As expertise is gained this role will be expected to train newer team members and contribute to enhancing workflow and processes to gain efficiencies.






REQUIRED EXPERIENCE:
• Strong communication skills (including spoken/written English language)
• Ability to operate in a high pressure, fast paced, and rapidly evolving environment
• Comfortable operating in a truly global/multi-national environment
• Strong Excel/spreadsheet skills
• Strong P&L understanding



Group ID: IBM Security
Brands: IBM
Country: Costa Rica
Job Family: Not Applicable

Tipo: Tiempo completo

Experiencia: Principiante

Categoría: Information Technology

ID de Referencia: 91387BR

Fecha publicada: 03/04/2017