IT Specialists in this job role will have expertise in one or more application development products. Examples include mainstream application development frameworks, such as those from IBM, Microsoft, and Sun. Typical examples of the deliverables are building proof-of-concept solutions with application development technology, architecting application development software solutions to address client requirements, and conducting solution assurance reviews to ensure proposed solutions meet client requirements. IT Specialists who apply their technical skills to support the operation and maintenance of vendor products, services, and solutions. Individuals who are part of Support typically have responsibility for sizing, troubleshooting, and critical customer situations. The employee focuses on individual/team/department/ operational objectives.
Professional knowledge related to incumbent's department or function.
Engaged as an independent professional. Ability to articulate and compare alternatives approaches. Negotiate with specified objectives.
Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Challenge the validity of given procedures and processes to enhance and
improve or develop complementary adjustments /solutions.
Works on special projects, or leads small teams, or manages routine technical/ operational activities or departments (national or international). Understands departmental mission and vision. Provides advice in technical/operational domain of specialization. Generally controls own work priorities and methods requiring tradeoffs.
Impact on Business/Scope:
Accountable for individual or team, or department results, and for the impact of the results on functional activities. Participates in overall departmental program planning. May have budgetary responsibility. Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses.
Cognitive Process Developers engage with customer and Automation Project Managers to translate Automation use cases into a Cognitive Automation solution that can optimize the service delivery.
The role may require to work with RPA Architects to provide an end to end solution, therefore, teamwork and customer services skills are important for the role.
- IBM Business Process Manager
- IBM Case Manager
- IBM Filenet
- IBM Operational Decision Management
- WPML - Watson Policy Management Library
- Java programming & Eclipse
- Web development (dojo preferred)
- REST Service
- WAS - Websphere
- Git / Github
Group ID: GPSD
Country: Costa Rica
Job Family: Not Applicable
Categoría: Information Technology
ID de Referencia: